Return Policy

At Denloriav™, we strive to ensure our customers are satisfied with their purchases and offer a straightforward return process to provide peace of mind when shopping with us.

If you are not completely satisfied with your order, you may request a return within 30 days from the date of receiving your items.

To be eligible for a return:

• The product must be unused and in its original condition.
• Items should be returned in their original packaging, if possible.
• Proof of purchase (e.g., order confirmation) is required for all returns.

Certain products, such as those related to hygiene or safety, may not be eligible for return.

If your return request is approved, our support team will provide clear instructions for the return process. Please note that return shipping fees may apply, except in cases where the item received is damaged or incorrect.

Once we receive and inspect the returned item, we will notify you regarding the status of your refund. If approved, the refund will be processed to the original payment method used during the purchase.

Please note that shipping fees paid at checkout are generally non-refundable unless the return is due to an error on our part.

If you have any questions or need assistance with your return, please don't hesitate to reach out to our customer support team.